Policy Updated: January 1, 2020
We appreciate the trust you place in KGR Plumbing, and we are committed to respecting your privacy and the security of your personal information. This privacy policy tells you what information we collect from you, how we might use it, how you can review the personal information your provided to us, how we may change this policy, and the steps we take to ensure that your personal information is protected.
Information We Collect
We collect personal information about you when you voluntarily submit information directly to us by filling in forms on our website or by corresponding with us by phone, email, or otherwise. We may ask you for certain information referred to as personal information, which includes information that pertains to your identity. Such information may include but is not limited to, items such as your name, address, date of birth, age, gender, email address, telephone number, or credit card or debit card number. Additionally, we may receive your personal information from business partners such as builders and contractors.
We automatically collect personal information about you indirectly about how you access and use KGRplumbing.com and information about the device you use to access the KGRplumbing.com. This information includes device ID or unique identifier, device type, geolocation info, and computer and connection information. We also collect personal information using cookies, web beacons, and similar technologies, which provide information about the pages you view, the links you click, and other actions you take on our services within our advertising or e-mail content.
For a detailed description of the information we collect, and have collected in the preceding 12 months see Table 1 below.
What Do We Use Your Information For?
At KGR Plumbing, we always want to provide you with the best possible experience and fulfill your needs exactly as you’ve requested. In order to do this, we collect information that allows us to:
- Provide the services you request;
- Contact you about an inquiry;
- Send you KGR Plumbing email updates;
- Customize our communications to you; or
- If you are a job applicant or employee, to facilitate to the employment relationship, including the provision of benefits.
Disclosure Of Your Information
We do not sell or trade your personal information. As demonstrated in Table 1 below, we will only share your information with third parties as follows:
- If you request it or to complete a transaction initiated by you;
- To fulfill warranty or contractual obligations with a builder;
- If we are required or allowed by the law, such as to respond to a subpoena or to investigate fraudulent activity; or
- For employees, to facilitate the employment relationship including the provision of benefits.
Table 1.
| Source of Information | Category of Information | Business Purpose | Third Parties to whom information is disclosed |
| A request to fulfill warranty or service requests by a homeowner or Builder on behalf of the homeowner | Information collected includes contact information and basic personal details such as name, address, phone number, bank information such as credit card numbers. Categorization: Identifiers; Commercial Information; Audio, visual, thermal, olfactory. | This information is used to communicate with you and to provide the services requested by you or the builder. | KGR Plumbing may share information with the builder, its suppliers and product manufacturers or banking institutions to facilitate the provision of the services on your behalf. |
| Submitting information on KGRplumbing.com | Contact information and basic personal details, including your email address, name, telephone number. Categorization: Identifiers | We use this information for marketing purposes and to ensure that we send you products that you may be interested in. | Not applicable. |
| Completing a job application or employment paperwork | We may collect from you contact information and basic personal details, including your professional details and employment and educational information. Additional identifiers include social security information, driver's license number, bank account information, insurance and medical information and any information required to be collected by state and federal law. Categorization: Identifiers, characteristics protected by state and federal law, professional and employment information and educational information. | We use this information to contact you, to determine whether to hire you and in the maintenance of the employment relationship. This information is necessary to comply with state and federal laws, to provide paychecks and the administration of benefits. | KGR Plumbling may share this information with its benefits administrators and banking institutions. |
| While using company vehicles and devices, e.g. computers, tablets and cellular phones | While using KGR Plumbing's devices we collect personal details including identifiers, geolocation data and internet and network activity information and browser history. Categorization: Identifiers, commercial data, internet or other electronic network activity and geolocation data. | We use this information to ensure use of the company devices is consistent with the policies and procedures set forth in KGR Plumbing's employee handbook. | While KGR Plumbing does not directly share this information to Third Parties, interaction witht he applications on the devices may result ion third parties collecting data. Prior to using any applications we strongly suggest that you review their applicable Privacy Policies. |
Your Rights Regarding Your Personal Information
Under law and our policies, you have several rights regarding the personal information that we process about you. Here are your specific rights:
- Right to Know. The right to request the specific and categories of personal information we have collected about you.
- Right to Deletion. The right to have your personal information deleted without undue delay in certain circumstances.
- Right to Opt-Out. You have the right to opt-out of the sale of your personal information.
- Right to Non-Discriminatory Treatment. You have the right not to be discriminated against for exercising any of the rights listed above.
If you wish to exercise any of these rights, please contact us by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. We will honor the requests you make related to your rights as the law allows, which means, in some cases, there may be legal or other legitimate reasons that we may not be able to address the specific request you make. You do not have to pay any fees to exercise your rights. We will respond to your request within 45 days. We will verify your request using the information associated with your account or other information that is held by us, including your email address. Consumers may also designate an authorized agent to exercise these rights on their behalf.
Authorized agent information. You may designate an authorized agent to make a request on your behalf. In order to allow an authorized agent to make a request on your behalf, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to provide your written request and consent to an authorized agent. When your authorized agent makes a request related to your personal information, we will require the agent to provide the above written permission. We may also require that you verify your own identity directly with us at the time such a request is made.
Security
We operate a range of technical, non-technical, and procedural controls to safeguard your Personal Information (including protection against unauthorized or unlawful Processing and against accidental loss, destruction or damage). In particular: the use of: (a) firewalls, encryption, filtering, vulnerability scanning tools and periodic penetration tests; (b) physical and technical controls on, and monitoring of, access to our premises and systems; and (c) Business Continuity and Disaster Recovery Plans.
However, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Information transmitted to our website – and any such transmission is at your own risk. Our websites may also, from time to time, contain links to third party website – which are outside of our control and are not covered by this Notice. If you access other websites using the links provided, please check their privacy policy before submitting any Personal Information to them.
Your Choices About Communication From KGR Plumbing
We offer choices about the types of information you receive from us. If you prefer not to receive email updates or newsletters from us please follow the unsubscribe using the link provided in each edition of the email, or please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or at
KGR Plumbing
2048 Apex Court
Apopka, FL 32703
Please be sure to provide us your exact name and email address so that we can be sure to identify you correctly.
Cookies And Pixel Tags
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online experience, so that the information you receive is more relevant to you.
We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us. We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone but us.
Links To Other Sites
Occasionally we provide links on our Web site to third party sites. These sites operate independently of KGR Plumbing, and have established their own privacy and security policies. We strongly encourage you to review these policies at any site you visit.
Privacy Of Children On Our Web Site
KGR Plumbing's website is not directed at persons under 16, and we do not intend to collect personal information from children under 16. If you become aware that a child has provided us with personal information without appropriate consent, then please contact us so that we can take the appropriate steps in accordance with our legal obligations and this privacy policy.
Policy Changes
We may update this privacy policy from time to time, and so you should review this page periodically. When we change this privacy policy in a material way, we will update the “last modified” date at the end of this privacy policy. Changes to this privacy policy are effective when they are posted on this page.
Questions Or Comments About KGR Plumbing's Privacy Policy
For any questions, comments, or feedback, regarding privacy-related issues, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. You may also send your correspondence to:
KGR Plumbing
Attn: Privacy Officer
2048 Apex Court
Apopka, FL 32703
